Return and Refund policy
When you place an order with us on undress.world, you are welcome to return any item(s) within 14 days of delivery.
All you have to do is send us an e-mail at email@example.com with the subject “Product return / exchange order number” and provide us a bank account number where we should return the money. Please send the package at UNDRESS – Prelungirea Ghencea 43E, Bragadiru, Ilfov, tel 0750.480.489, using any door to door delivery service.
We will return your payment by bank transfer in your designated account within 48 hours.
If you wish to change a product with another size or another item, the shipping is on us.
We’ll send you the new desired item and you’ll give the package in exchange to the same courier. No forms need to be filled.
If you wish to return a product, the shipping fee is on you. We do not accept packages with return payment.
Items should be returned, unused and with all garment tags still attached. Our boxes are considered to be a part of the product and must be returned with the item(s). This is also to ensure that item(s) arrives back to us in a suitable and undamaged state. When you order a personalized/made-to-measure realized product, the returning of the product will become unavailable.
These return policies do not affect in any way your rights set forth by the applicable law.
Before placing an order, please carefully check the product specification on site. You will find all necessary information on the product description page. If you need any other further information, please do not hesitate to contact us at firstname.lastname@example.org
The personal data collected through the order form is used & processed only for delivery purposes.